{"id":21807,"date":"2015-04-14T06:44:01","date_gmt":"2015-04-13T23:44:01","guid":{"rendered":"http:\/\/vibizmedia.com\/?p=21807"},"modified":"2025-05-06T15:42:54","modified_gmt":"2025-05-06T08:42:54","slug":"proses-dalam-service-improvement","status":"publish","type":"post","link":"https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/","title":{"rendered":"Proses Dalam Service Improvement"},"content":{"rendered":"<p>(Business Lounge \u2013 Present Your Service)\u00a0Mekanisme untuk memperbaiki pelayanan pelanggan harus dimiliki oleh perusahaan agar dapat berlangsung terus secara otomatis. Misalnya mengadakan dengan rutin workshop yang dilakukan dan diikuti oleh beberapa divisi. Kegiatan seperti ini menciptakan mekanisme perbaikan bagi organisasi, sebab dengan otomatis akan terjadi koreksi-koreksi atas apa yang sudah dilakukan, inilah yang perlu disiapkan oleh perusahaan dalam membangun budaya pelanggan. Proses ini merupakan kesatuan yang tidak terpisahkan juga dengan bagaimana perusahaan menciptakan komunikasi dalam pelayanan pelanggan. Perusahaan dapat menciptakan <i>suggestion program <\/i>secara internal maupun eksternal, sehingga didapatkan\u00a0 pendapat-pendapat yang bisa dimanfaatkan untuk memberikan perbaikan bahkan perbaikan yang tidak biasa.<\/p>\n<p style=\"text-align: right;\"><a href=\"http:\/\/businesslounge.co.id\/2015\/04\/13\/proses-dalam-service-improvement\/\" target=\"_blank\">Read more<\/a><\/p>\n<p><em>Fadjar Ari Dewanto\/VMN\/BD\/Regional Head-Vibiz Research Center<\/em><\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>(Business Lounge \u2013 Present Your Service)\u00a0Mekanisme untuk memperbaiki pelayanan pelanggan harus dimiliki oleh perusahaan agar dapat berlangsung terus secara otomatis. Misalnya mengadakan dengan rutin workshop yang dilakukan dan diikuti oleh beberapa divisi. Kegiatan seperti ini menciptakan mekanisme perbaikan bagi organisasi, sebab dengan otomatis akan terjadi koreksi-koreksi atas apa yang sudah dilakukan, inilah yang perlu disiapkan [&hellip;]<\/p>\n","protected":false},"author":101053,"featured_media":21809,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_exactmetrics_skip_tracking":false,"_exactmetrics_sitenote_active":false,"_exactmetrics_sitenote_note":"","_exactmetrics_sitenote_category":0,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[2977,2979,2981],"tags":[],"class_list":["post-21807","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-lounge","category-how-to","category-inspiring"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Proses Dalam Service Improvement - Vibiznews.com<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Proses Dalam Service Improvement - Vibiznews.com\" \/>\n<meta property=\"og:description\" content=\"(Business Lounge \u2013 Present Your Service)\u00a0Mekanisme untuk memperbaiki pelayanan pelanggan harus dimiliki oleh perusahaan agar dapat berlangsung terus secara otomatis. Misalnya mengadakan dengan rutin workshop yang dilakukan dan diikuti oleh beberapa divisi. Kegiatan seperti ini menciptakan mekanisme perbaikan bagi organisasi, sebab dengan otomatis akan terjadi koreksi-koreksi atas apa yang sudah dilakukan, inilah yang perlu disiapkan [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/\" \/>\n<meta property=\"og:site_name\" content=\"Vibiznews.com\" \/>\n<meta property=\"article:published_time\" content=\"2015-04-13T23:44:01+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-06T08:42:54+00:00\" \/>\n<meta name=\"author\" content=\"Fadjar Dewanto\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Fadjar Dewanto\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/\",\"url\":\"https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/\",\"name\":\"Proses Dalam Service Improvement - Vibiznews.com\",\"isPartOf\":{\"@id\":\"https:\/\/vibiznews.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/#primaryimage\"},\"thumbnailUrl\":\"\",\"datePublished\":\"2015-04-13T23:44:01+00:00\",\"dateModified\":\"2025-05-06T08:42:54+00:00\",\"author\":{\"@id\":\"https:\/\/vibiznews.com\/#\/schema\/person\/ba2cdc61f74966250426e208a83feabf\"},\"breadcrumb\":{\"@id\":\"https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/#primaryimage\",\"url\":\"\",\"contentUrl\":\"\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/vibiznews.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Proses Dalam Service Improvement\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/vibiznews.com\/#website\",\"url\":\"https:\/\/vibiznews.com\/\",\"name\":\"Vibiznews.com\",\"description\":\"Berita Bisnis | Berita Komoditi | Berita Saham\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/vibiznews.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/vibiznews.com\/#\/schema\/person\/ba2cdc61f74966250426e208a83feabf\",\"name\":\"Fadjar Dewanto\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/vibiznews.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/07fae60539cb2c53642a35b195c6adc2?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/07fae60539cb2c53642a35b195c6adc2?s=96&d=mm&r=g\",\"caption\":\"Fadjar Dewanto\"},\"description\":\"Editor in Chief Vibiz Media Network, Coordinating Partner of Business Advisory Vibiz Consulting.\",\"sameAs\":[\"http:\/\/www.vibiznews.com\"],\"url\":\"https:\/\/vibiznews.com\/index.php\/author\/fadjar-dewanto\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Proses Dalam Service Improvement - Vibiznews.com","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/","og_locale":"en_US","og_type":"article","og_title":"Proses Dalam Service Improvement - Vibiznews.com","og_description":"(Business Lounge \u2013 Present Your Service)\u00a0Mekanisme untuk memperbaiki pelayanan pelanggan harus dimiliki oleh perusahaan agar dapat berlangsung terus secara otomatis. Misalnya mengadakan dengan rutin workshop yang dilakukan dan diikuti oleh beberapa divisi. Kegiatan seperti ini menciptakan mekanisme perbaikan bagi organisasi, sebab dengan otomatis akan terjadi koreksi-koreksi atas apa yang sudah dilakukan, inilah yang perlu disiapkan [&hellip;]","og_url":"https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/","og_site_name":"Vibiznews.com","article_published_time":"2015-04-13T23:44:01+00:00","article_modified_time":"2025-05-06T08:42:54+00:00","author":"Fadjar Dewanto","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Fadjar Dewanto","Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/","url":"https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/","name":"Proses Dalam Service Improvement - Vibiznews.com","isPartOf":{"@id":"https:\/\/vibiznews.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/#primaryimage"},"image":{"@id":"https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/#primaryimage"},"thumbnailUrl":"","datePublished":"2015-04-13T23:44:01+00:00","dateModified":"2025-05-06T08:42:54+00:00","author":{"@id":"https:\/\/vibiznews.com\/#\/schema\/person\/ba2cdc61f74966250426e208a83feabf"},"breadcrumb":{"@id":"https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/#primaryimage","url":"","contentUrl":""},{"@type":"BreadcrumbList","@id":"https:\/\/vibiznews.com\/index.php\/2015\/04\/14\/proses-dalam-service-improvement\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/vibiznews.com\/"},{"@type":"ListItem","position":2,"name":"Proses Dalam Service Improvement"}]},{"@type":"WebSite","@id":"https:\/\/vibiznews.com\/#website","url":"https:\/\/vibiznews.com\/","name":"Vibiznews.com","description":"Berita Bisnis | Berita Komoditi | Berita Saham","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/vibiznews.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/vibiznews.com\/#\/schema\/person\/ba2cdc61f74966250426e208a83feabf","name":"Fadjar Dewanto","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/vibiznews.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/07fae60539cb2c53642a35b195c6adc2?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/07fae60539cb2c53642a35b195c6adc2?s=96&d=mm&r=g","caption":"Fadjar Dewanto"},"description":"Editor in Chief Vibiz Media Network, Coordinating Partner of Business Advisory Vibiz Consulting.","sameAs":["http:\/\/www.vibiznews.com"],"url":"https:\/\/vibiznews.com\/index.php\/author\/fadjar-dewanto\/"}]}},"_links":{"self":[{"href":"https:\/\/vibiznews.com\/index.php\/wp-json\/wp\/v2\/posts\/21807","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vibiznews.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vibiznews.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vibiznews.com\/index.php\/wp-json\/wp\/v2\/users\/101053"}],"replies":[{"embeddable":true,"href":"https:\/\/vibiznews.com\/index.php\/wp-json\/wp\/v2\/comments?post=21807"}],"version-history":[{"count":1,"href":"https:\/\/vibiznews.com\/index.php\/wp-json\/wp\/v2\/posts\/21807\/revisions"}],"predecessor-version":[{"id":580083,"href":"https:\/\/vibiznews.com\/index.php\/wp-json\/wp\/v2\/posts\/21807\/revisions\/580083"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vibiznews.com\/index.php\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/vibiznews.com\/index.php\/wp-json\/wp\/v2\/media?parent=21807"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vibiznews.com\/index.php\/wp-json\/wp\/v2\/categories?post=21807"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vibiznews.com\/index.php\/wp-json\/wp\/v2\/tags?post=21807"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}